Privacy Policy

Introduction

Impexus Consultancy LLP ("we," "us," "our," or "Company") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at impexus.in (the "Website").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website. By accessing and using the Website, you signify that you accept and agree to be bound by this Privacy Policy.

Data We Collect

We collect personal data in the following ways:

• Contact Form Submissions: When you submit our contact form, we collect your name, email address, organization, and message.
• Newsletter Subscriptions: If you subscribe to our newsletter, we collect your email address and subscription preferences.
• Website Analytics: We collect anonymized data about your interactions with the Website, including page views, session duration, and referral sources. This data is aggregated and does not identify you personally.
• Cookies: We use cookies to enhance your browsing experience. See the Cookies section below for more information.

How We Use Your Data

We use your personal data for the following purposes:

• To Respond to Your Enquiries: When you submit a contact form, we use your information to respond to your message and provide the services you have requested.
• To Send Newsletter Updates: With your consent, we send newsletters and promotional content to your email address.
• To Improve Website Experience: We analyze website usage patterns to improve our content, design, and services.
• To Comply with Legal Obligations: We use your data where required by law, such as responding to legal requests or regulatory audits.

Cookies

Our Website uses cookies to enhance your user experience. Cookies are small text files that are stored on your device when you visit our Website.

We use two types of cookies:

• Essential Cookies: These cookies are necessary for the Website to function properly. They enable core functionality such as security and network management.
• Analytics Cookies: We use Google Analytics to understand how visitors interact with our Website. These cookies collect anonymized data and do not identify you personally.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect the functionality of our Website.

Data Sharing

We do not sell your personal data. However, we may share your information with third parties in the following circumstances:

• Email Service Providers: We use Brevo to send newsletter emails. Your email address is shared with Brevo under a data processing agreement that protects your privacy.
• Analytics Tools: We share anonymized data with Google Analytics to understand Website usage patterns.
• Legal Authorities: We may disclose your data when required by law, such as in response to court orders or regulatory investigations.

Data Retention

We retain your personal data for the following periods:

• Contact Form Data: Retained for 2 years or until you request deletion.
• Newsletter Email Addresses: Retained until you unsubscribe from our newsletter or request deletion.
• Analytics Data: Anonymized data is retained for 14 months, after which it is automatically deleted.

Your Rights (GDPR)

If you are a resident of the European Union or United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: You have the right to request a copy of your personal data that we hold.
• Right to Erasure: You have the right to request deletion of your personal data, subject to certain exceptions.
• Right to Rectification: You have the right to request correction of inaccurate personal data.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us at hello@impexus.in.

Children's Privacy

Our Website and services are not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it immediately. If you believe we have collected data from a child under 13, please contact us at hello@impexus.in.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Privacy Policy on this page and update the "Last updated" date at the top of this policy. Your continued use of the Website following the posting of revised Privacy Policy means that you accept and agree to the changes.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: